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Terms & Conditions for your account

Our Terms & Conditions set the practical rules for opening, using and closing your nabati bet account, including wallet payments through DANA, OVO, GoPay and QRIS.

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nabati bet Terms & Conditions for your account
POLICY SUPPORT

Where to raise a policy question

A clear support path helps when a Terms & Conditions question affects your account or a wallet status. We ask you to include the account detail, transaction receipt or policy wording that concerns you, rather than sending repeated requests from different accounts. That gives our team enough context to check the record and explain the next account step without guessing.

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Account access

If a Terms & Conditions check pauses sign-in, use the account support route and describe the step shown on your device. We can review the account path, explain which detail needs attention and tell you whether access depends on local law.

Wallet status

For DANA, OVO, GoPay or QRIS questions, keep the payment receipt and reference shown at checkout. Send those details through the support route so we can match the transaction status before you attempt another wallet or bank transfer.

Policy changes

When you want to question a changed clause, quote the relevant Terms & Conditions wording and state the account action involved. We will direct the request to the appropriate policy path and explain whether the change affects access, verification or record handling.

RECORDS AND ACCESS

Account records, cookies, and policy care

Our policy handling is tied to real account steps rather than broad promises. We use the details needed to create an account, check access, match a transaction and respond to a Terms…

Account details

We use the information you enter to create and maintain your account, support sign-in and connect a payment receipt to the correct record. Review your details before submission and tell us through the account support route if a correction is needed.

Identity checks

A verification request may appear before account access or before an account transaction is completed. We use the submitted details to check ownership and policy eligibility, and we may pause the relevant step when the information does not match.

Cookies and devices

Cookies and device signals can help keep a signed-in session connected to the right account. Clearing browser data, changing device or moving between mobile and desktop may require you to sign in again and repeat an account confirmation.

Account security

Keep your password, phone details and wallet access private, and sign out on shared devices. If you notice an unfamiliar account action, stop further requests and contact support with the time, device path and transaction receipt if one exists.

Record retention

We retain selected account, payment and support records for the period needed for legal duties, security checks and dispute handling. Closing your account does not automatically erase records that must remain available for those specific purposes.

Change requests

To request a correction, access a policy record or ask about deletion, use the support route linked to your account. Include the exact request and matching account details; we may need to confirm ownership before making a change.

Terms & Conditions questions from Indonesia

These Terms & Conditions answers cover the account questions we expect before you open an account or complete a wallet transaction. Read the relevant answer first, then use the support route if your situation involves a payment receipt, a device change or an access decision that depends on local law.

They cover account creation, sign-in, identity checks, wallet and bank transactions, acceptable account use, policy changes, record retention and closure. They also explain how you can raise a request when a clause affects your account access or a transaction status.

Yes. The Terms & Conditions explain how those payment references relate to your account, while each wallet provider applies its own transaction rules. Keep the receipt shown after a DANA, OVO, GoPay or QRIS request so support can check the matching status.

A new device, cleared browser data, changed account detail or transaction ownership check can trigger another verification step. We may pause access until the information matches the account record, and eligibility depends on local law in the relevant location.

Yes. Use the account support route and state which detail is incorrect, such as a phone field or account record. We may ask you to confirm ownership before changing it, so the correction is applied to the right account.

We keep selected records for the period needed for legal duties, security checks and dispute handling. This can include account details, payment references and support requests. Closing your account does not remove records that must be retained for those purposes.

We may change the Terms & Conditions when operating, legal or security requirements change. The updated wording becomes the current policy after publication. If a change affects your account step, read the new clause before continuing and contact support with questions.

Send the account detail, payment rail, receipt or reference, date and device path connected with the request. Do not repeat the same transaction while it is being checked. For bank transfer or virtual account questions, include the displayed status.

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